This was our first holiday to Florida and the first time we had booked direct with an owner rather than a package holiday. We nearly opted to stay in a Disney Hotel and how glad are we that we didn't.
We booked Kelly's villa for 3 weeks (myself, my wife and two children aged 10 & 5) and even before we had confirmed the booking Kelly was very approachable, friendly and generally put our mind at rest.
We had no problem finding the villa from the airport and our first impressions were fantastic. The villa was very comfortable and it didn't take long for it to feel like home. The free intnl calls and computer with wifi were a bonus and we used them several times. The kids loved the games room and swimming pool and we had everything we possibly could have needed, even a cool bag with freezer blocks! It was an absolute pleasure to come back to your own home from home after a long day at the parks and relax. I don't think I'll ever want to stay in a hotel in Florida now that I have rented a villa, and this one was spot on.
The location of the villa was perfect, in our opinion. We were minutes from Highway 192 and loads of restaurants.The nearest large supermarket is a Super Target which is on 192 and is just over a 5 minute drive. There is a big Walmart on highway 27 which is approx 10-15 minute drive. Disney is around 10 minutes depending on traffic, Seaworld around 15-20 minutes and Universal approx 20-25. Everything was very accessible and easy to get to.
Emerald Island is kept very clean and tidy. Grassed areas, flowers and shubbery are well maintained and the gated security meant that we always felt safe. The clubhouse has a gym and a small communal pool (neither of which we used) but we did go for a drink one Saturday night when the disco was on. All the staff were very friendly.
Kelly, the owner, is very attentive and does all she can to ensure that your stay is memorable and hassle free. She even called us the day after a particularly bad storm to ensure we were all o.k. As it turned out the storm had just missed us. Thank you Kelly for letting us stay in your villa and for all your assistance before, during and after our vacation.
We would have no hesitation in recommending both Kelly and her villa to any potential renters.
The Dowling Family (Richard, Debby, Adam & Keira)